Support
How can we help?
Step-by-step tutorials, frequently asked questions and support channels.
Tutorials
Learn how to use the platform
Geofence
How to create and set up your geofence and its engine cut-off rules.
View tutorial (in Portuguese) →Vehicle immobilization
How to send the command to immobilize your vehicle from your phone.
View tutorial (in Portuguese) →Route and trip history
View route and trip history and see where the vehicle has been.
View tutorial (in Portuguese) →Notifications and alerts
Learn how to set up notifications and alerts in the app.
View tutorial (in Portuguese) →Alerts not reaching your phone
What to do when tracker notifications do not show up on your phone.
View tutorial (in Portuguese) →Share location
Send a link so someone can follow the vehicle live, no login needed.
View tutorial (in Portuguese) →Customer service
Open a ticket and follow the reply there. It is our official support channel.
Open a ticket (Contact us) →